The Information We Collect and How We Use It
We gather two types of information from visitors to our website: anonymous usage information, and the personal information provided by those who purchase tickets, make a donation or opt to receive email news and special offers.
Information we collect is used to inform patrons of upcoming events and changes in programs, and to ask for support for our organization. We sometimes trade post office mailing lists with other Tucson organizations. We never sell or trade phone numbers or email addresses.
When you browse our website, we collect no personally identifiable information about your visit. We do, however, collect anonymous information that helps us gather statistics and track trends regarding website usage. This anonymous information may include:
- Internet address
- Web pages requested
- Referring web page
- Browser and plug-ins used
- Date, time, and duration of activity
We also monitor traffic patterns and site usage to help us develop and improve the design and layout of the site. Information is collected for analysis and statistical purposes and is used to diagnose problems.
We collect personal information when patrons purchase tickets, make contributions or join our mailing list. This information is used to complete your order or process your contribution. Your ticket buying and contribution history is also used by Arizona Arts Live in future marketing efforts and solicitations.
Personal information submitted to us is available to Arizona Arts Live employees 1) our employees who manage this information for the purpose of contacting you or sending you materials based on your request for information and 2) contracted third party organizations for the sole purpose of processing and sending information on our behalf.
We may collect information volunteered by you such as survey information.
Mail, Phone and Email List Policy
Arizona Arts Live will not sell, rent, trade, or otherwise disclose the email address you share with us. We use return email addresses to answer the email we receive.
We do not partner with nor have special relationships with any ad server companies. From time to time, we may share targeted ticket buyer names and postal address-only lists via third-party mail houses with like non-profit organizations for one-time use only. While Arizona Arts Live cannot be responsible for the practices of other like organizations, our partner not-for-profits do adhere to similar policies. We will not provide any information to them if patron permission has been denied. You can also send an email to Arizona Arts Live and type ‘Unsubscribe’ in the subject line.
When you provide your email address and your permission to Arizona Arts Live, we will periodically contact you through email, providing you information about upcoming events, special notices, and updates, contest opportunities, etc. If you don’t want to receive periodic email notices from Arizona Arts Live, please update your preferences using the link at the bottom of any email you receive from us. A link to unsubscribe from email notices is also provided at the bottom of each email message.
The Arizona Arts Live website provides links to other organizations’ websites, but we are not responsible for the privacy policies, terms, and conditions of use or content of any such web sites. We encourage you to familiarize yourself with privacy policies and terms and conditions of use of linked websites.
Our Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. We do not solicit personal information from persons known to be children. We never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. It is our policy never to knowingly collect or maintain information about anyone under the age of 13.
Correcting or Updating Personal Information
If your personal information changes, we will gladly correct or update any data you have previously provided to us. You may change your personal information at any time by sending Arizona Arts Live an email or calling the Box Office at (520) 621-3341. We may retain a copy of the prior version for our records.
Changes to the Policy
If you have questions regarding your privacy or security on our site, please contact our Box Office at (520) 621-3341.